• Conference Date
  • 14-17 June 2021
  • Hannover, Germany
Time (CEST) Monday, 14 June Tuesday, 15 June Wednesday, 16 June Thursday, 17 June
9:00-10:00 iCRM 2021 Keynote 1: Boris Otto Keynote 2: Sonja Zillner Industry Keynote Presentation
Prasad Yalamanchi,
Mirek Sopek
10:00-11:30 DigBD 2021 Big Data 1 Knowledge Graphs Applications 1
11:30-13:00 QOD 2021 Big Data 2 Artificial Intelligence 1 Applications 2
13:00-13:30 Break / Networking
13:30-15:00 BisEd 2021 Smart Infrastructures Artificial Intelligence 2 / Social Media ICT Project
15:00-16:30 BITA 2021 AKTB 2021 BSCT 2021
16:30-17:00 DigEx 2021 Networking Networking

Guidelines for presenters

  • Each paper should be presented online by at least one author according to the schedule.
  • Presentation should be shared directly from a computer of the presenter via the online system.
  • Please send a copy of your presentation (pdf or PowerPoint) till 10th June 2021 entitiled with the number of your paper to email: bis2021@bisconf.org In case of any technical problem with screen sharing, this version will be presented to the audience.
  • For each paper we reserve 20 min. We suggest to divide it as follows: 15 min for presentation and 5 min for Q&A.
  • Information about an online system will be distributed to all registered participants shortly before the conference.

BIS sessions

Big Data 1

Tuesday, 15 June 10:00 – 11:30 CEST

  • Deep learning for customer churn prediction in e-commerce decision support
  • Developing a legal form classification and extraction approach for company entity matching
  • Predict COVID-19 Spreading with C-SMOTE
  • Post-Brexit power of European Union from the world trade network analysis

Big Data 2

Tuesday, 15 June 11:30 – 13:00 CEST

  • Towards a Guideline Affording Overarching Knowledge Building in Data Analysis Projects
  • Optimization-based Business Process Model Matching
  • Database-less Extraction of Event Logs from Redo Logs
  • Towards a Concept for Building a Big Data Architecture with Microservices

Smart Infrastructures

Tuesday, 15 June 13:30 – 15:00 CEST

  • Execution of Multi-Perspective Declarative Process Models using Complex Event Processing
  • Exploring Potential Impacts of Self-Sovereign Identity on Smart Service Systems: An Analysis of Electric Vehicle Charging Services

Knowledge Graphs

Wednesday, 16 June 10:00 – 11:30 CEST

  • Domain-specic Event Abstraction
  • Ontological Modeling of the State Economic Development Policy for Cultural Industries
  • Semantic Representation of Domain Knowledge for Professional VR Training
  • Mapping of ImageNet and Wikidata for Knowledge Graphs Enabled Computer Vision

Artificial Intelligence 1

Wednesday, 16 June 11:30 – 13:00 CEST

  • Contextual Personality-aware Recommender System Versus Big Data Recommender System
  • Generating a Condensed Representation for Positive and Negative Association Rules
  • Supporting an Expert-centric Process of New Product Introduction with Statistical Machine Learning
  • Evaluating the New AI and Data Driven Insurance Business Models for Incumbents and Disruptors: Is there Convergence?

Artificial Intelligence 2

Wednesday, 16 June 13:30 – 14:15 CEST

  • Evaluation of Deep Learning Instance Segmentation models for Pig Precision Livestock Farming
  • Text-Aware Predictive Monitoring of Business Processes

Social Media

Wednesday, 16 June 14:15 – 15:00 CEST

  • Predicting E-commerce Item Sales with Web Environment Temporal Background
  • Social Media Crisis Communication Model for Building Public Resilience: A Preliminary Study

Applications 1

Thursday, 17 June 10:00 – 11:30 CEST

  • Stream Processing Tools for Analyzing Objects in Motion Sending High-Volume Location Data
  • Enterprise-Wide Metadata Management – An Industry Case on the Current State and Challenges
  • A Scoping Review of the Digital Transformation Literature using Scientometric Analysis
  • Innovating in Circles: A Qualitative Analysis on Cycles of IT Feature Recombinations for Per-formative and Creative Outcomes

Applications 2

Thursday, 17 June 11:30 – 13:00 CEST

  • An Integrated Group Decision-Making Approach Considering Uncertainty Conditions
  • Disintegration of Health Digitalization: Case Study on The Use Information Technology for Maternal and Child Health Services in Indonesia
  • The Digitalization of Local Owner-Operated Retail Outlets: How environmental and organizational factors drive the use of digital tools and applications
  • A Novel Example-Dependent Cost-Sensitive Stacking Classifier to Identify Tax Return Defaulters

ICT Project

Thursday, 17 June 13:30 – 15:00 CEST

  • Development of the Information Security Management System Standard for Public Sector Organisations in Estonia
  • Potentials and Barriers of Agility in Small and Medium Sized Enterprises Insights from qualitative research in Germany


AKTB 2021 – 12th Workshop on Applications of Knowledge-Based Technologies in Business

  • Analysis of the structure of Germany’s energy sector with self-organizing Kohonen maps
  • Time-to-Event Modelling for survival and hazard analysis of Stroke clinical case
  • Automatically Extracting Insurance Contract Knowledge Using NLP
  • Analyzing Clinical Data with Process Mining: a COVID-19 Case Study
  • Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation

BisEd 2021 – BIS Education: Trends and Challenges

  • Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic
  • COVID-19-related challenges in business information systems education: experiences from Slovenia
  • Successful Project Completion During the COVID-19 Pandemic – A Lesson Learnt
  • Comparative analysis of highly ranked BIS degree programs

BITA 2021 – 12th Workshop on Business and IT Alignment

  • IT-Service Value Modeling: A Systematic Literature Analysis
  • Bridging the Gap Between Academic and Practical Guidelines for Digital Transformation
  • Integrated Security Management of Public and Private Sector for Critical Infrastructures
  • Market Launch and Regulative Assessment of ICT-based Medical Devices: Case Study and Problem Definition

BSCT 2021 – 4th Workshop on Blockchain and Smart Contract Technologies

  • A Probabilistic Logic Model of Lightning Network
  • Enabling electronic bills of lading by using a private blockchain
  • Modeling the Resilience of the Cryptocurrency Market to COVID-19
  • Fast payment systems dynamics: lessons from diffusion of innovation models
  • A Meta-Review of Blockchain Adoption Literature in Supply Chain

DigBD 2021 – 1st Workshop on Digitization in the Flux of Big Data Scenarios

  • Multi-Agent System for Weather Forecasting in India
  • A Proposed Data Collection Quality Model for Big Data Applications
  • Investigating the Incorporation of Big Data in Management Information Systems
  • The Perception of Test Driven Development in Computer Science – Outline for a Structured Literature Review

DigEx 2021 – 3rd International Workshop on Transforming the Digital Customer Experience

  • Influence of Augmented Reality on Consumer Behaviour in Online Retailing
  • Personality Based Data-driven Personalizationas an Integral Part of the Mobile Application

iCRM 2021 – 6th International Workshop on Integrated Social CRM

  • Social CRM as a business strategy: developing dynamic capabilities of Micro and Small Enterprises
  • Gaining Insights on Student Satisfaction by applying Social CRM techniques for Higher Education Institutions
  • Understanding Customer Orchestration of Services: A Review of Drivers and Concepts

QOD 2021 – 4th Workshop on Quality of Open Data

  • Data quality assessment of comma separated values using linked data approach
  • A high-resolution urban land surface dataset for the Hong Kong-Shenzhen area
  • Spatio-temporal data sources integration with ontology for road accidents analysis
  • Review of literature on Open Data for scalability and operation efficiency of electric bus fleets.
  • Challenges of Mining Twitter Data for Analyzing Service Performance: A Case study of Transportation Service in Malaysia